Service

LEMAX SERVICE


To ensure long-term performance, safety and customer satisfaction, we provide comprehensive pre-sales, in-sales and after-sales services for all our equipment: including customized advice on lifting solutions, lifelong maintenance guides, free technical support and more.

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Warranty Service

We offer a 1-year warranty on the entire machine, covering 12-24 months on key components (depending on product type). Any manufacturing defects can be replaced or repaired free of charge


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Technical Support

Our engineers provide 24/7 technical support by phone, email or video call. We offer troubleshooting, maintenance advice and operating instructions


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Spare parts supply

A fast and reliable supply of original spare parts ensures that downtime is minimized. We stock critical parts to support emergency repairs


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Feedback and follow-up

Regular follow-up ensures that any problems are resolved quickly. We value customer feedback to continuously improve our products and services


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Installation & Commissioning

We provide on-site installation instruction or video assistance to ensure that the equipment is properly assembled and tested before use


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Training

We provide detailed user manuals, training videos and optional remote training courses to help operators use the equipment safely and efficiently


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